• ... As is often the case with quota bearing roles, urgency is the key and Theresa has prioritised her time in order to supply top talent, often at very short notice. If you are looking for a recruitment company that really understands the local Irish market then Gilligan Black are the “go to” agency...

    Lindsay Munns – Client
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Location Type Salary MinExp
Dublin 11 Contract €26,000-28,000 See description

Customer Service Representative (8 month maternity contract)

Dublin 11

€26-€28K

Exciting role for an enthusiastic candidate with exceptional customer service skills. This is a very  fast paced role, requiring an energetic individual with a real drive to succeed. Role is a mix of customer support and general administration tasks.

  Key Responsibilities:

  •     Call handling 
  •     Responding to requests and dealing with complex issues.
  •     Handling e-mail requests and queries 
  •     Logging fault calls  
  •     Schedule updating
  •     Daily issuing of certification
  •     Service contract renewals follow up
  •     Price queries
  •     Stock ordering 
  •     Preparation of quotations for installation, service and commissioning
  •     General office administration

The ideal candidate:

  •    Advanced skills in MS Office: especially Word, Excel, Outlook
  •    Effective telephone skills, including handling complex calls
  •    Customer service experience within construction, property management and sales support an advantage

Call Karen on 017999100 or email CV below

Apply Now

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